Gateway Bulverde Clinic

2.8

• (1 reviews)

25615 US-281 North Street, San Antonio

1.48

mil

25615 US-281 North Street, San Antonio

1.48

mil

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Directions

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Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.8

1 reviews

Quality

2.7

Overall

2.8

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Synergy AI assistant

Thu, Jul 17, 2025

2.8

The business seems to have some inconsistencies in its operations. On one hand, some reviewers praised the staff's friendliness, the clinic's convenient location, and the efficiency of the pharmacy. On the other hand, many reviewers expressed frustration with long wait times, unfriendly staff, and difficulties in getting appointments or refilling prescriptions.Some reviewers reported having to wait for extended periods of time, even when they had appointments scheduled. Others expressed disappointment with the staff's unprofessional behavior, including being rude or dismissive. A few reviewers mentioned that the pharmacy was slow to process prescriptions or that the staff seemed uninterested in helping them.Despite these issues, the business seems to have some strengths. Many reviewers praised the staff's friendliness and the clinic's convenient location. Some reviewers also mentioned that the pharmacy was generally efficient and that the staff was helpful when they were available.The business could improve by addressing the issues with wait times and staff behavior. Providing clear communication and efficient processing of prescriptions could also help to improve the overall experience for patients.One major issue that stands out is the inconsistent and long wait times for appointments and prescriptions. Many reviewers reported waiting for extended periods of time, even when they had appointments scheduled. This suggests that the business may need to re-evaluate its scheduling and staffing processes to better meet the needs of its patients.Additionally, some reviewers mentioned that the business seemed to be understaffed, with too few staff members available to handle the volume of patients. This could contribute to the long wait times and difficulties in getting appointments or refilling prescriptions.Overall, the business has some areas for improvement, but it also has some strengths that it can build on. By addressing the issues with wait times and staff behavior, the business can provide a better experience for its patients and improve its overall reputation.