H E B

3.4

• (1 reviews)

4710 Industry Park Dr Drive, San Antonio

15.77

4710 Industry Park Dr Drive, San Antonio

15.77

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.4

1 reviews

Overall

3.4

Quality

3.2

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Synergy AI assistant

Fri, Jul 18, 2025

3.4

This location has its fair share of issues with waiting times, with some drivers reporting lengthy holds before being unloaded. Many have complained about the time it takes to process and unload their shipments, with some waiting for hours past their scheduled appointment times. On the other hand, some drivers have reported good experiences, with quick unloading times and friendly staff.Some drivers have expressed frustration with the parking and waiting areas, with some suggesting that the company could improve its organization and efficiency to reduce wait times. However, others have praised the location's staff for being friendly and helpful.One issue that stands out is the confusion surrounding the location's services and capabilities. Some drivers have mistakenly assumed it was a grocery store, only to be disappointed when they arrived. It's essential for the company to clarify its services and make it clear what customers can expect.Overall, while some drivers have had positive experiences, others have been left frustrated and disappointed by the location's issues with waiting times and organization. It's essential for the company to address these concerns and work towards improving the overall experience for its customers.