This retailer offers a wide variety of new and used exercise equipment, making it a great destination for those looking to upgrade their home gym or start a new fitness routine. The quality of the equipment is high, with many customers praising the sturdiness and durability of the products. Prices may be higher than some other retailers, but the quality and value of the equipment make it a worthwhile investment for many customers.One notable issue is the occasional miscommunication and frustration with customer service, with some customers reporting difficulty getting help with repairs or finding the right equipment. However, in many cases, the staff are friendly and knowledgeable, and the owners are responsive to customer concerns.The retailer offers a range of convenient services, including delivery and setup, and the website provides clear information about products and pricing. Overall, this retailer is a great option for those looking for high-quality exercise equipment and good customer service.Reviewers have praised the knowledgeable and friendly staff, particularly those who have worked with Roland, Mike, and Carl, who have gone above and beyond to help customers find the right equipment. The owners are also responsive to customer concerns and have taken steps to address any issues that arise.Despite some minor issues with customer service, the majority of reviewers have had a positive experience with this retailer. With its wide selection of high-quality equipment, convenient services, and knowledgeable staff, it's a great destination for anyone looking to upgrade their fitness routine.