The business location, Hillside Primary Care, has a well-maintained and clean facility with a wheelchair-accessible entrance, parking lot, and restroom. The staff is friendly and helpful, with some providers, such as Dr. Anderson and Ms. Surtani, receiving praise for their professionalism and caring nature. Many patients appreciate the fast and efficient check-in process and the ability to get same-day appointments. Some patients also appreciate the fact that the office is open on Saturdays. However, a few patients have reported issues with wait times, with some having to wait over 2 hours. One patient also reported difficulty signing in due to small print on the iPad. Despite these issues, the overall rating of the location is high, with a rating of 4.6 based on 3rd party ratings. However, there is room for improvement in terms of wait times and accessibility for patients with visual impairments.