This transportation location is a great spot to catch buses, with friendly staff and helpful drivers. The facility is well-maintained and clean, with amenities like vending machines, water fountains, and a playground for kids. However, some reviewers have mentioned issues with rude employees and long wait times for buses. Security is generally provided, but some areas around the transit center can be a bit sketchy, especially at night. The location is convenient, with easy access to the bike trail and nearby Ingram Mall. Despite some minor issues, this transit center is a great option for those in need of public transportation.The review highlights both the positive aspects, such as cleanliness and amenities, and the negative aspects, such as long wait times and occasional rudeness from employees. It also notes the convenience of the location and the security provided.