Timberwood Park, San Antonio
Internal Revenue Service (IRS)
12.35
12.35
Overview
Check and manage your tax information with an IRS account. For personal and business taxes and tax professionals.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
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Quality
Overall
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This location is difficult to navigate and seems to be poorly staffed. Many visitors have reported waiting on the phone for extended periods without being able to speak to a real person. Some have even been told to wait for up to an hour or more on the phone. This can be frustrating and feels like a waste of time.The physical location itself is wheelchair accessible, which is a positive feature. However, the lack of clear information about the phone number and office hours makes it challenging for visitors to plan their visits.The working hours are limited to weekdays from 9 am to 5 pm, with no weekend or evening hours available. This may not be convenient for people who work or have other commitments during the day.It's worth noting that this location seems to be primarily a self-service office, where visitors can handle their tax-related tasks on their own. However, if you need help or have questions, it can be difficult to get in touch with someone.One issue that stands out is the lack of availability of representatives. Many visitors have reported being unable to reach someone on the phone or in person, which can be a major problem for those trying to resolve tax-related issues.
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Categories
Legal Service
Community & Government
Government Service
Tax Attorneys
Government office
Tax department
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