Timberwood Park, San Antonio
Joe E. Johnston M.D.
5.67
5.67
Overview
The START Center for Cancer Care brings world-class, state-of-the-art cancer treatment and research to South Texas. The cure STARTs here. Call 210-593-5790
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
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The business is a surgery center located in San Antonio. The building is wheelchair accessible, with a parking lot, restroom, and entrance that are all wheelchair accessible. The center has a planned approach, where appointments are recommended. The business has a co-branding partnership with Joe E. Johnston M.D.The working hours are from 8:00 AM to 5:00 PM, Monday through Friday. The center is closed on weekends. The third-party ratings show a 3.4-star rating, with 4 five-star reviews, 1 four-star review, and 3 one-star reviews.The clients' feedbacks show a mixed experience. One client had a poor experience with the front office staff, with paperwork missing and coordination issues with a plastic surgeon's office. Another client had a poor experience with the back office staff, with a lack of communication and a runaround. However, two clients had a great experience with Dr. Johnston, who was kind, compassionate, and knowledgeable.The main issue highlighted in the feedbacks is the poor coordination and communication between the front and back office staff, which can lead to delays and frustration for patients. The center's high rating for pricing suggests that the costs are reasonable, but the low rating for quality suggests that there may be some room for improvement. Overall, the business seems to have some issues with customer service, but the quality of care provided by Dr. Johnston is commendable.
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Categories
Medical Service
Surgery
Surgeon
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