Lane Equipment Company

2.4

• (1 reviews)

1507 West Ave Avenue, San Antonio

15.75

mil

1507 West Ave Avenue, San Antonio

15.75

mil

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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2.4

1 reviews

Quality

2.5

Overall

2.4

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

2.4

This business has a somewhat average overall experience, with scores that don't deviate much from the middle. The quality of products and services is similarly average, with a score that is a bit on the lower side. On the other hand, pricing is seen as very competitive, with a high score. However, there is a lack of information on the innovativeness of the business, as this score is left blank. The company offers a wide range of products, including tools, electronics, and commercial ice machines, and has a large online presence with a website and social media accounts. The store has wheelchair-accessible parking and entrance, making it easy for customers with mobility issues to shop. However, the store's hours are somewhat limited, with no Saturday or Sunday hours.The business has received mostly negative reviews from customers, with many citing poor customer service, high late fees, and difficulty getting refunds or returns. One customer reported being charged a high late fee, which they felt was unreasonable. Another customer had trouble getting in touch with a representative, who eventually failed to provide a full refund after a credit check was run without their permission. Several customers reported poor treatment by staff, including being sold the wrong parts and having difficulty getting refunds or returns.The business has a physical address at Building 1507, West Ave Avenue, San Antonio City, and can be contacted by phone at +12107361616 or through their website at https://www.laneequipment.com/. Despite its limitations, the business may be a good option for customers looking for competitive pricing on commercial ice machines and other products. However, customers should be aware of the potential for poor customer service and high late fees.