This location is a well-rounded spa that caters to various needs and preferences. The overall experience is decent, with a few areas standing out. The quality of services, such as massages and facials, is generally good, with most therapists being skilled and attentive. However, there have been some instances where therapists have been less than satisfactory. The pricing is relatively high, but many customers feel it's worth the investment for the quality and experience they receive. The innovativeness of the spa is notable, with a wide range of services and amenities available, including a private pool and hot tub, steam room, and sauna. Some customers have expressed disappointment with the cleanliness of the outdoor area and the responsiveness of staff to issues. Overall, this spa is a good choice for those seeking a relaxing and rejuvenating experience, but it's essential to be aware of the potential for variability in therapist quality and staff responsiveness.