Timberwood Park, San Antonio
Loya Insurance Group
20.72
20.72
Overview
Fred Loya Insurance offers affordable car insurance, customized for your needs. Our agents are ready to help with your policy. Get a quote!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Pricing
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The business location is easily accessible for people with disabilities, with a wheelchair-accessible parking lot and entrance. However, the overall quality of service leaves much to be desired. Many customers have reported poor customer service, including unhelpful and unresponsive staff. One customer was left waiting for over a month for their claim to be resolved. Some staff members, such as Priscila Hernandez and William Acevedo, have been singled out for their poor behavior. On the other hand, some customers have reported a smooth and efficient experience with the company. They appreciate the company's timely payments and good communication. Despite some positive experiences, the company's poor quality of service and unhelpful staff have left a sour taste in the mouths of many customers. It is clear that the company needs to improve its customer service in order to provide a better experience for its clients. It is also worth noting that some customers have reported difficulties with claims processing, with staff members giving the runaround or failing to return calls. Some customers have also reported being treated rudely by staff members, which is unacceptable. The company's website and phone number are available, but the website does not provide much information about the company's services. The company's working hours are also limited, with no service available on Sundays. Overall, while some customers have had positive experiences with the company, the majority of customers have reported poor service and unhelpful staff.
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Hours
Closed
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Categories
Automotive & Boat Service
Car Insurance
Auto insurance agency
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