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Mattress Firm Lexington Avenue

4.8

• (1 reviews)

1276 Lexington Ave Avenue, New York

1582.90

mil

1276 Lexington Ave Avenue, New York

1582.90

mil

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Overview

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.8

1 reviews

Innovativeness

4.5

Overall

4.8

Quality

4.2

Pricing

4.7

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Synergy AI assistant

Fri, Jul 18, 2025

4.8

This business location appears to be a well-established chain retailer with a wide selection of branded mattresses. The staff is generally knowledgeable and helpful, with many customers praising their salespeople for being attentive and patient. Monica, in particular, has received numerous compliments for her exceptional service and ability to find the perfect mattress for each customer.The store's accessibility is also a plus, with wheelchair-accessible parking and entrance. The working hours are convenient, with the store open from 10am to 8pm, Monday through Friday, and 10am to 8pm on Saturdays. However, the store is closed on Sundays.While the store's selection of mattresses is impressive, some customers have noted that the prices can be quite high, with many mattresses falling in the $2000-$7000 range. However, many customers have found the prices to be reasonable for the quality of the mattresses.One notable issue that has been raised by a customer is a case of poor customer service, where the store refused to waive a return fee for a defective product. However, the manager of the store responded promptly and offered to help resolve the issue.Overall, this business location seems to offer a high-quality shopping experience, with knowledgeable staff and a wide selection of products. While some customers may find the prices to be high, the store's commitment to customer service and satisfaction is evident in the numerous positive reviews.