Timberwood Park, San Antonio
McDonald's
18.18
18.18
Overview
Classic, long-running fast-food chain known for its burgers & fries.
Features
Delivery
Breakfast
Debit cards
Lunch
Great coffee
Drive-through
Breakfast
Good for kids birthday
Kids' menu
Dinner
Quick bite
Curbside pickup
Dinner
Takeout
Coffee
Free parking lot
Solo dining
Lunch
No-contact delivery
Playground
Wheelchair accessible entrance
Dine-in
Wheelchair accessible parking lot
Dessert
Free street parking
Casual
Credit cards
Onsite services
Wi-Fi
Parking
Late-night food
Groups
NFC mobile payments
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Overall
Quality
Innovativeness
Pricing
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This McDonald's location has been visited by numerous customers, with a wide range of experiences. The overall rating is 2.5 out of 5, indicating a mediocre performance. The quality of food and service is also mediocre, with many customers expressing disappointment with their orders and interactions with staff.Many customers have reported issues with service, including long wait times, rude staff, and managers who are unhelpful or unprofessional. Some customers have even reported being spoken to in a derogatory manner or being refused service. This suggests a significant problem with customer service and management at this location.The pricing of food and drinks is generally considered reasonable, with many customers noting that the prices are similar to other McDonald's locations. However, some customers have reported being charged extra for condiments or being told that certain items are not available.In terms of innovativeness, this location seems to be falling behind in terms of technology and customer experience. Many customers have reported issues with the kiosk system, including difficulties ordering and problems with mobile pickups. This suggests that the location is not keeping up with modern trends and expectations.Some common issues reported by customers include:* Long wait times, especially during peak hours* Rude or unhelpful staff and managers* Issues with mobile pickups and kiosk ordering* Problems with food quality and preparation* Charging extra for condiments or being told that certain items are not availableOverall, this McDonald's location seems to be struggling with customer service and management, and could benefit from improvements in these areas.
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Hours
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Friday
Saturday
Sunday
Monday
Tuesday
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Categories
Restaurants & Catering
Restaurants
Fast Food
Cafes
Restaurant
Fast food restaurant
Sandwich shop
Hamburger restaurant
Coffee shop
Breakfast restaurant
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