Medex PSI on San Pedro Avenue in San Antonio is a well-established medical supply store with a wide range of products and services. The store has a friendly and welcoming atmosphere, with a knowledgeable staff that is always ready to assist. The team is extremely helpful and accommodating, taking the time to explain everything thoroughly and making sure customers are satisfied with their purchases.The store's inventory includes orthotics and prosthetics, medical billing services, and a variety of medical equipment and supplies. They also offer custom solutions for specific needs, such as custom orthotics and shoe lifts.The store's accessibility features are a major plus, with a wheelchair-accessible entrance, parking lot, and restroom. This makes it easy for customers with mobility issues to get in and out of the store.One of the standout features of Medex PSI is their exceptional customer service. They take the time to understand each customer's needs and provide personalized attention. Many customers have praised the staff for being friendly, professional, and knowledgeable.The only area for improvement is the pricing, which can be a bit steep for some customers. However, it's worth noting that the prices are set by Medicare and insurance companies, and the store does offer financing options for customers who need them.Overall, Medex PSI on San Pedro Avenue is a great resource for anyone in need of medical supplies or equipment. Their friendly staff, wide selection of products, and commitment to customer satisfaction make them a top choice in the area. However, customers with tight budgets may want to shop around to compare prices.There is a potential issue with the store's billing practices, as one customer had a problem with a bill that was not properly submitted to their insurance company. However, the store took steps to resolve the issue and the customer was satisfied with the outcome.