Timberwood Park, San Antonio
Methodist Physicians Orthopedic Specialists - San Antonio
5.66
5.66
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointments recommended
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The location of Methodist Physicians Orthopedic Specialists - San Antonio is well-established and has a reputation for providing quality care. The overall experience of patients is positive, with many praising the staff's friendliness and professionalism. The location is easily accessible and has a wheelchair-accessible entrance and parking lot. However, some patients have reported long wait times, which can be frustrating. Staff at the location seem to be knowledgeable and efficient, with many praising Dr. Dear, Dr. Gerken, and Dr. Glauser for their care and bedside manner. The X-ray techs, such as Krystal, are also highly commended for their kindness and professionalism. However, some patients have reported negative experiences with the front desk staff, citing rudeness and unprofessionalism. The pricing at the location is highly rated, with many patients feeling that the costs are reasonable and fair. However, some patients have reported difficulty in getting medical records and feeling ignored by the office staff. Overall, the location has a good reputation for quality care and is well-liked by many patients. However, there are some areas for improvement, particularly with regards to wait times and staff behavior. One major issue that has been reported is long wait times, with some patients waiting up to 5 hours to see the doctor. Another issue is the behavior of some of the front desk staff, with some patients reporting rudeness and unprofessionalism. This is a significant concern, as it can negatively impact the patient's experience and make them feel unwelcome. To improve, the location could focus on reducing wait times and providing better training for front desk staff on customer service and communication skills.
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Categories
Medical Service
Medical Centers
Orthopedic clinic
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