The location is open 24/7, which is very convenient for people who need keys at any time. However, it's located inside a building, which might make it a bit hard to find. The Minute Key business has a good reputation, and most customers are satisfied with their services. However, there have been some issues with key quality, and some customers have had problems with customer service. It's worth noting that the business seems to be responsive to customer complaints and is willing to make things right. The pricing is generally good, but it's hard to say for sure without knowing the exact prices. One potential issue is that some customers have reported that the keys they received didn't work, and there was no clear solution provided.