Timberwood Park, San Antonio
Monster Automotive and Auto Glass
13.78
13.78
Features
Mechanic
Transgender safespace
Wheelchair accessible parking lot
Wheelchair accessible entrance
Gender-neutral restroom
Restroom
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Quality
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This car service and car parts store is a mixed bag. On the one hand, the staff is very friendly and the store is welcoming, with a transgender safe space and a gender-neutral restroom. The location is also wheelchair accessible, which is a big plus.The staff is professional and hardworking, and some customers have reported excellent service and good prices. The store is also open late, which is convenient for people who need repairs done after hours.However, there have been some issues with quality control. Some customers have reported that their vehicles were not repaired properly, and in one case, a customer's brand new power steering pump was damaged during repair. The owner has responded to these complaints, but it's clear that there are some problems with the way the store is run.The store is also located in a non-traditional location, in the back of a storage unit, which may be off-putting for some customers.Overall, this store has a lot of potential, but it needs to work on its quality control and transparency.
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Categories
Automotive & Boat Service
Car Service
Car Parts
Auto glass shop
Auto repair shop
Auto body shop
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