This pediatric dentist office in New Braunfels has a good reputation among families with young children. The staff is known for being friendly, welcoming, and patient with kids, which is essential for a pediatric dentist. The office is well-equipped with modern technology and amenities, such as a waiting room with arcade games, to make children feel comfortable and entertained. However, some parents have reported issues with communication and billing, which may be a concern for some families. The office's wheelchair accessibility and planning options, such as appointments required, are also convenient features. Overall, this office seems to provide good quality care and a pleasant experience for children and their parents. A significant issue that some families have experienced is poor communication about billing and insurance, which can lead to unexpected costs.