Timberwood Park, San Antonio
Normandy Terrace Healthcare and Rehab Center
20.34
20.34
Overview
Caring. It’s what we do best. Focused on providing the best experience for your loved one. We are committed to caring for your loved one.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This location seems to have a mix of positive and negative reviews, with some reviewers expressing satisfaction with the care and service provided by the staff, while others have reported issues with the cleanliness, responsiveness, and overall experience. The overall rating of 3.1 suggests that the location falls short of expectations in some areas, but is not entirely unsatisfactory. The quality rating of 3.1 also suggests some inconsistencies in the level of care provided to residents. The pricing rating of 4.4 suggests that the cost of services at this location is considered reasonable by some reviewers. However, there is a notable lack of information on the innovativeness of this location, which may indicate a lack of attention to new ideas and technologies. One major issue is that there have been multiple reports of bedbugs, cockroaches, and other pests in the facility, which raises concerns about the cleanliness and safety of the environment. Additionally, some reviewers have expressed dissatisfaction with the responsiveness of the staff, with some reporting that they were not addressed promptly or that their concerns were not taken seriously. Overall, while this location may have some redeeming qualities, there are significant concerns that need to be addressed.
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Medical Service
Nursing home
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