This business location appears to be a good place for those seeking professional help, especially when it comes to neuropsychology and psychology services. However, there are a few issues that customers have faced.Some clients have reported difficulty in getting in touch with the office, with several instances of phone tag and delayed responses. This can be frustrating, especially for those who are seeking immediate help.Additionally, there have been reports of billing issues, with some customers being charged late fees or being surprised by the cost of services. This can be a problem for those who are already struggling financially or who are not aware of the costs involved.On the other hand, many customers have reported positive experiences with the staff and therapists at this location. They have praised the kindness, empathy, and professionalism of the staff, as well as the effectiveness of the services provided.It's worth noting that the business appears to have a strong commitment to helping its clients, with a focus on providing high-quality services and accommodations for those with specific needs. However, more attention to customer communication and billing procedures may be necessary to improve the overall experience.One issue that stands out is the inconsistent communication and billing practices, which has caused frustration for some customers. This issue highlights the importance of clear and transparent communication with clients, as well as a fair and understandable billing process.Overall, this business location has its strengths and weaknesses, and customers should be aware of the potential issues before seeking services.