Timberwood Park, San Antonio
PMI Birdy Properties, CRMC
5.96
5.96
Overview
Contact us today! Fill out the web form, call us or email us for more information.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Onsite services
Identifies as women-owned
Identifies as women-owned
On-site parking
Identifies as veteran-owned
Identifies as veteran-owned
Online appointments
Photos & videos
Submit a review
Quality
Overall
Innovativeness
Pricing
Submit a review
The overall experience with Birdy Properties seems to be somewhat mixed. While some clients praise the company's excellent customer service, attention to detail, and professional staff, others express frustration with the management company's practices, such as charging excessive fees, failing to address issues in a timely manner, and engaging in unfair business practices.Some clients have reported issues with the company's approach to property damage and repairs, with some feeling that the company is trying to take advantage of tenants by charging for minor damages or repairs that are not necessary. Others have expressed disappointment with the company's communication and responsiveness, with some feeling that they are not being kept informed about issues with their property or that their concerns are being ignored.Despite these issues, some clients have reported positive experiences with Birdy Properties, citing the company's thorough inspection process, responsiveness, and attention to detail. The company's reputation for being professional and reliable has also been praised by some clients.It is worth noting that some clients have mentioned that the company's use of the Rhino policy, which is a type of insurance that covers property damage, has been a source of frustration. Some have felt that the policy is unfair and that the company is trying to take advantage of tenants by charging them for damages that are not their fault.Overall, it seems that Birdy Properties has some work to do in terms of improving its customer service and addressing some of the issues that clients have raised. However, the company also has some strengths, such as its professional staff and attention to detail, that could be leveraged to improve the overall experience for clients.Some of the issues that have been reported by clients include:* Excessive fees and charges* Unfair business practices* Poor communication and responsiveness* Failure to address issues in a timely manner* Unfair treatment of tenants* Unprofessional behavior from staffSome of the strengths that have been reported by clients include:* Professional and reliable staff* Thorough inspection process* Attention to detail* Good communication and responsiveness* Ability to manage properties effectivelyIt is worth noting that some of the negative reviews may be from disgruntled former employees or individuals who have had a poor experience with the company. However, the majority of the negative reviews appear to be from clients who have had a negative experience with the company.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Real Estate
Property Management
Property management company
Contact business
1