Timberwood Park, San Antonio
Prescott's Orthotics & Prsthtc
13.72
13.72
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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This location has a generally average score, with a rating of 3.3 on third-party platforms. The staff seems to be very friendly, as mentioned in the positive review. However, there have been several complaints about the quality of the services provided, with some clients experiencing long wait times and issues with the products they received. One client's experience was particularly bad, with them waiting for weeks for a knee brace and being told it would take another weekend to get it. This raises concerns about the business's ability to manage appointments and provide timely services. The issue of unmet expectations is a common theme among the negative reviews, with clients feeling let down by the business's failure to deliver on its promises. Additionally, there have been complaints about the quality of the products, with one client's custom-made braces failing to last even a year. While the location has a wheelchair-accessible entrance, parking lot, and restroom, the business's reputation is marred by its poor customer service and unmet expectations.
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Categories
Medical Service
Other Medics
Orthotics & prosthetics service
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