The business location has a good overall impression, with most customers praising the quality of services and pricing. The staff is friendly and caring, making customers feel comfortable leaving their pets in their care. Many customers have been visiting this location for years, a testament to the reliability of the business. However, there are a few concerns about the potential for discriminatory behavior against certain breeds of dogs. The location has a wheelchair-accessible parking lot and entrance, making it accessible to customers with mobility issues. Working hours are limited, but they accommodate customers with appointments on most weekdays and Saturdays.