Timberwood Park, San Antonio
Reptile Pets Direct
12.72
12.72
Overview
Locally owned pet store specializing in reptiles & amphibians, including rare species.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
Curbside pickup
In-store shopping
Photos & videos
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Pricing
Overall
Innovativeness
Quality
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This pet store has a decent overall rating, which reflects the mixed reviews from customers. The quality of the store's products and services is somewhat lacking, with some customers reporting issues with the health and well-being of the animals they purchased. However, the store's pricing is competitive and customer-friendly, with many customers praising the affordable prices. The store's innovativeness is also notable, with a wide variety of exotic and unusual animals available for purchase. Unfortunately, there have been some issues with animal welfare and customer service, which has affected the overall rating.The store's strengths include its knowledgeable and friendly staff, who are often praised for their expertise and helpfulness. The store's selection of reptiles and amphibians is also impressive, with many customers commenting on the variety and quality of the animals available. The store's commitment to customer service is also notable, with many customers reporting that the staff are responsive and helpful when issues arise.However, there have been some significant issues with animal welfare at the store, including reports of wild-caught animals being sold without proper care or housing. Some customers have also reported receiving animals that were already sick or injured, which has led to further problems and stress for the customers. These issues have affected the overall rating and have raised concerns about the store's commitment to animal welfare.One notable issue that has been reported by several customers is the store's practice of selling wild-caught animals, which can be stressful and potentially deadly for the animals. Some customers have also reported that the store's staff are not knowledgeable about the animals they are selling, which can lead to problems and stress for the customers.Overall, while the store has some strengths and a loyal customer base, there are also some significant issues that need to be addressed in order to improve the overall rating and customer satisfaction.
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Hours
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Friday
Saturday
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Categories
Shopping
Pet Food Shops
Pets Service
Pet Stores
Reptile store
Pet supply store
Pet store
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