Timberwood Park, San Antonio
ResCare Community Living - San Antonio, TX
18.16
18.16
Overview
For 40+ years, ResCare has provided trusted community living services that help individuals with intellectual and developmental disabilities.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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This location has a Community Service focus and offers disability support services. The address is Building 3700, Belgium Ln Lane, San Antonio City, and the phone number is +12109797009. The working hours are from 8am to 5pm, Monday to Friday.The accessibility features include a wheelchair-accessible parking lot and entrance. The co-brand is ResCare Community Living - San Antonio, TX. There are several third-party ratings available, with an overall rating of 3.1 out of 5 stars.Some clients have reported positive experiences, such as being treated with kindness and respect by the staff, and receiving good care. However, there are also several negative reviews that highlight issues with the quality of care, communication, and treatment of clients.One of the main issues is the lack of respect and care shown to clients, with some staff members being described as unprofessional and even abusive. There are also reports of neglect and mistreatment of clients, including failure to administer medications and provide basic care.Some clients have also reported difficulties in getting in touch with staff members, and feeling ignored or dismissed when trying to report concerns. There are also reports of undertrained staff, and a lack of attention to clients' needs and well-being.Another issue is the high staff turnover rate, which can lead to a lack of continuity and consistency in care. Some clients have also reported feeling frustrated and unsupported in their care, and feeling like their needs are not being met.Overall, this location has a mixed reputation, with some positive experiences but also several significant concerns. The lack of respect and care shown to clients is a major issue, and the location needs to address these concerns in order to provide better services to its clients.
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Hours
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Categories
Community & Government
Community Service
Disability services and support organization
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