The business has a strong reputation, with all reviews and feedback being extremely positive. Clients praise the great communication and user-friendly online portal throughout the loan process. They appreciate the professionalism, knowledge, and responsiveness of Roberto Benet, the co-brand. The team is knowledgeable and helpful, making the process smooth and efficient. One client mentions that Roberto closed the loan three weeks early, which is a testament to his work ethic and dedication. The business has wheelchair-accessible parking and entrance, making it easy for people with disabilities to access. However, it's worth noting that the business is only open from Monday to Friday, with no weekend hours, which might be a limitation for some clients.