Timberwood Park, San Antonio
Sato Travel
11.82
11.82
Overview
CWTSatoTravel provides travel services for U.S military and civilian government agencies. Whether you’re traveling for work, reporting for duty, heading home from along trip or tour, or you and your family are taking a well-earned vacation, we’re here to make your journey as smooth as possible.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The travel agency seems to have mixed reviews from customers. Some reviewers praised the helpful and friendly staff, while others experienced long wait times, rude customer service, and poor communication. Despite the agency's wheelchair accessibility features, the overall rating is low, suggesting some serious issues need to be addressed. One of the most significant problems is the phone service, with many customers reporting extended hold times and difficulties in getting through to a representative. In addition, some reviewers mentioned that the agency is expensive and has limited online services. However, it's worth noting that a few customers did report positive experiences, such as helpful customer service and a good understanding of their needs. Overall, this travel agency seems to be struggling with customer service and communication, which may impact their ability to meet customers' needs effectively. The long wait times on the phone may be a major deterrent for potential customers.
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Categories
Travel & Recreation
Travel Agencies
Travel agency
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