Timberwood Park, San Antonio
South Texas Spine & Joint Institute
10.06
10.06
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The business location of South Texas Spine & Joint Institute has received an overall score of 4.8 out of 5. The quality of care provided by the staff, including Dr. Kaiser, is exceptional, with a score of 4.8. The pricing of the services offered is also competitive, with a score of 4.7. The innovativeness of the treatments and therapies provided, such as spinal decompression and shockwave therapy, is also noteworthy, with a score of 4.7. However, there are some issues with customer service and communication, as evident from a few negative reviews. One issue that stands out is the lack of clear communication about insurance coverage and costs, which has led to some patients feeling taken advantage of. Despite this, the overall reputation of the business is excellent, with a high rating on third-party review sites and numerous testimonials from satisfied patients.The business location is wheelchair accessible, with a parking lot, entrance, and restroom that are all accessible for people with disabilities. The office is also well-maintained and clean, with a friendly and welcoming atmosphere. The staff is professional and courteous, with a strong emphasis on patient care and satisfaction. The services offered are comprehensive and tailored to individual needs, with a focus on non-surgical treatments and therapies.The business location has received numerous awards and accolades, including a 5-star rating on various review sites. The staff is also highly educated and trained, with a focus on staying up-to-date with the latest advancements in spinal care and treatment. The business location is also committed to community outreach and education, offering free seminars and workshops on spinal health and wellness.However, there are some areas for improvement, including clearer communication about insurance coverage and costs, and a more streamlined process for scheduling appointments and handling billing. Additionally, some patients have reported difficulty in getting in touch with the office staff or Dr. Kaiser, which can be frustrating for those who need urgent attention.
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Categories
Medical Service
Other Medics
Physicians
Rehabilitation
Physical therapy clinic
Chiropractor
Pain management physician
Rehabilitation center
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