Timberwood Park, San Antonio
South Texas Veterans Health Care System
13.83
13.83
Overview
Welcome to the official website of the U.S. Department of Veterans Affairs. Discover, apply for, and manage your VA benefits and care.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Appointments recommended
Wheelchair accessible restroom
Restroom
Photos & videos
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Overall
Innovativeness
Pricing
Quality
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This business location has an overall average rating of 4.2 out of 5. While it excels in terms of pricing, being a very affordable option, it falls short in quality, with several customers expressing frustration with the services they received. The innovativeness of the business is a mixed bag, with some customers praising the modern facilities and technology used, while others express disappointment with the outdated and cramped facilities. The business seems to be working on improving its services, as many customers have noted improvements in their experiences over time.The main issue that stands out is the inconsistent quality of service, with some customers receiving excellent care, while others experience long wait times, rude staff, and a lack of empathy. This suggests that the business may need to work on standardizing its services and ensuring that all customers receive the same level of care.The business's location in a VA hospital and its focus on serving veterans is a positive aspect, and many customers have praised the friendly and professional staff they have encountered. However, the lack of clear communication and follow-through on appointments and prescriptions has been a major issue for many customers.Overall, this business location has the potential to be a valuable resource for veterans, but it needs to work on addressing its inconsistent quality of service and improving its communication and follow-through on appointments and prescriptions.The parking situation at the location is also a major issue, with many customers expressing frustration with the limited and poorly maintained parking facilities. This could be an area for improvement for the business.It's worth noting that the business has a wide range of working hours, but the weekend and Sunday working hours seem to be closed.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Ophthalmology
Eye care center
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