Southwest Airlines CU

4.3

• (1 reviews)

100 11711 I-35 Frontage Rd Road, San Antonio

12.00

mil

100 11711 I-35 Frontage Rd Road, San Antonio

12.00

mil

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Overview

Inflight entertainment is free when you fly with Southwest! Connect to the portal through WiFi to access free movies and free live TV.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

3.8

Overall

4.3

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This location has a 24/7 operation, which is convenient for customers who need to travel at any time. The working hours are consistently the same every day of the week, making it easy to plan travel. The staff is generally friendly and helpful, but there have been some instances of poor customer service. One of the main issues is that some employees have been known to be unfriendly and unhelpful, which can be frustrating for customers.The location is wheelchair accessible, which is a plus for customers with mobility issues. However, some customers have reported difficulties getting into the building without a card, which is a drawback. The staff is generally very nice and accommodating, which is a major asset for the location.In terms of pricing, this location is generally considered to be on par with other airline locations, with some customers feeling that it's even more affordable. However, some customers have reported being charged extra for certain services, which can be frustrating.The location is innovating in some ways, such as offering a pre-boarding status for certain customers. However, some customers have reported that the airline's customer service is not always up to par, which can be a drawback.Overall, this location is a good option for customers who need to travel at any time and are looking for a convenient and affordable option. However, there are some issues with customer service that need to be addressed.The location has received generally positive reviews from customers, with many praising the friendly and helpful staff. However, there have been some negative reviews from customers who have had poor experiences with the staff. Some customers have also reported issues with their luggage being damaged or lost, which can be frustrating.The location has a 4.4-star rating overall, with many customers praising the convenient and affordable option. However, there are some negative reviews from customers who have had poor experiences with the staff.