Stone Oak Gastroenterology

2.2

• (1 reviews)

102 19284 Stone Oak Pkwy Parkway, San Antonio

4.89

mil

102 19284 Stone Oak Pkwy Parkway, San Antonio

4.89

mil

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.2

1 reviews

Overall

2.2

Quality

2.5

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Synergy AI assistant

Fri, Jul 18, 2025

2.2

This location received mixed reviews from patients. Many patients were satisfied with the doctors and staff, describing them as friendly, caring, and professional. Some patients praised Dr. Dar, Dr. Mallikarjun, and other doctors for being kind and sweet. Patients also appreciated the cleanliness of the facilities and the attentiveness of the staff.However, several patients expressed frustration with the front office staff, describing them as rude, unhelpful, and unprofessional. Some patients had difficulty scheduling appointments, experiencing long wait times, and receiving poor communication from the office. Patients also reported issues with billing, including incorrect or missing charges.One patient described their experience as a "nightmare," citing poor communication, long wait times, and unhelpful staff. Another patient reported being treated as an "inanimate object" by a doctor, while a third patient experienced difficulty getting test results and receiving follow-up care.Some patients praised the billing department, describing them as helpful and professional. However, others reported issues with billing, including incorrect or missing charges.Overall, while some patients had positive experiences with this location, others reported significant issues with communication, billing, and staff behavior. The location's overall rating of 2.1 suggests that there are significant improvements that need to be made. One major issue is the difficulty patients have in getting appointments and getting in touch with the office. Several patients reported having to call multiple times to schedule an appointment or get their questions answered, and some even reported being left voicemails that were never returned. This lack of communication and responsiveness can be frustrating and even lead to missed medical care.It's worth noting that there were some positive comments about the doctors and staff, but these were largely overshadowed by the negative comments about the front office and billing issues.