The salon's overall experience is pleasant, with a 4.1 rating out of 5. The quality of services is decent, with a 3.5 rating, indicating that while some customers were satisfied, others had issues with their services. The pricing is relatively reasonable, with a 4.5 rating, suggesting that customers feel they get good value for their money. The innovativeness of the salon is notable, with a 4.3 rating, indicating that the salon tries new things and offers unique services.The majority of customers praise the salon's cleanliness, friendliness, and professionalism. Many mention that the staff is welcoming and accommodating, with some noting that they feel like family. The salon's amenities, such as the hot stone massage and Jealous Jelly treatment, are also popular. Some customers appreciate the variety of services offered, including acrylic nails, pedicures, and manicures.However, a few customers have had issues with the quality of their services. Some mention that their nails were not shaped correctly or that they received uneven coats. One customer was unhappy with the rush to get her out of the salon, and another was dissatisfied with the way her nails were done on her wedding day. A few customers also mention that the salon can be noisy and that the staff sometimes talks on their phones while working on clients.One customer had a particularly negative experience, citing poor customer service, hot water, and a general feeling of being rushed and ignored. Another customer was unhappy with the way her nails were done, mentioning that they were not shaped correctly and that the polish was uneven.Overall, while the salon has its strengths, it also has some areas for improvement. With a focus on quality control and customer service, the salon could better meet the needs of its clients and achieve a higher overall rating.