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Tellus Equipment Solutions

4.2

• (1 reviews)

1822 Bensdale Rd Road, Pleasanton

49.35

mil

1822 Bensdale Rd Road, Pleasanton

49.35

mil

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Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Free parking lot

LGBTQ+ friendly

Delivery

Checks

On-site parking

In-store pickup

In-store shopping

Identifies as Black-owned

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Reviews

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4.2

1 reviews

Innovativeness

4.5

Overall

4.2

Quality

4.0

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

This business location is a one-stop shop for various needs, including car sales, car service, appliance repair, tools stores, and electronics repair. It is easily accessible with on-site parking and a wheelchair-accessible entrance. The staff is described as friendly, helpful, and knowledgeable. The business is also LGBTQ+ friendly and identifies as Black-owned. However, there are some negative reviews regarding long wait times, hidden fees, and poor customer service. One reviewer reported being overcharged and having to deal with a salesman who seemed uninterested in making a sale. Another reviewer mentioned that the staff in the parts department was not knowledgeable. Overall, the business seems to have a good reputation, but there are some areas for improvement. The working hours are regular, with the store open from 8 am to 5 pm, Monday to Friday. The phone number and web link are provided, and the business is part of the Tellus Equipment Solutions team. Some reviewers praised the business for its excellent customer service, with one reviewer describing the staff as "pros" and another saying that they were "very helpful and courteous." The business is also praised for its wide selection of products, with one reviewer saying that it is a "one-stop shop" for all their needs. However, there are also some negative reviews regarding the quality of the products and the prices. One reviewer said that they were overcharged for a repair, and another reviewer mentioned that the products were not as good as they expected.It's worth noting that the business seems to have made an effort to address some of the negative reviews, with the owner responding to several of the complaints and offering to make things right. However, some reviewers mentioned that they were not satisfied with the resolution and that the business could improve in this area. Overall, the business seems to have a good reputation, but there are some areas for improvement.