This title company has a decent overall rating, with most customers seeming to have a positive experience. However, some reviewers have mentioned issues with professionalism and customer service. The staff is generally helpful and friendly, but some employees have been reported to be rude or unhelpful. The prices are competitive, but some customers have felt that they were overcharged for services. The company's innovativeness is somewhat average, with some reviewers praising the efficiency of the service, while others have had issues with the availability of services.The company's working hours are standard, with Monday to Friday being open from 9am to 5:30pm, and Saturday from 9am to 1:30pm. However, some reviewers have mentioned that the staff can be overwhelmed during peak hours, leading to long wait times.One major issue that has been reported by some reviewers is the lack of transparency in the pricing of services. Some customers have felt that they were not adequately informed about the costs of certain services, leading to unexpected charges.Despite these issues, the company's wheelchair accessibility features, such as the wheelchair-accessible parking lot and entrance, are a major plus. The company's partnership with Texas Auto Title Services is also a notable aspect.Overall, this title company seems to be a decent option for those in need of title services, but it's essential to be aware of the potential issues with professionalism and customer service.