business or service...

Timberwood Park, San Antonio

Open Now

Sort by:

The Castro Agency: Allstate Insurance

3.2

• (1 reviews)

103 15102 Jones Maltsberger Rd Road, San Antonio

8.39

mil

103 15102 Jones Maltsberger Rd Road, San Antonio

8.39

mil

See All photos

Directions

Call now

Website

Overview

4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!

Features

Gender-neutral restroom

Wheelchair accessible restroom

Identifies as women-owned

Identifies as Latino-owned

Wheelchair accessible seating

Identifies as women-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

3.2

1 reviews

Quality

3.0

Overall

3.2

Pricing

4.5

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

3.2

The location on Jones Maltsberger Rd in San Antonio City offers a range of insurance services, including life, home, and car insurance. The agency is identified as both women-owned and Latino-owned, and provides amenities such as a gender-neutral restroom and wheelchair-accessible seating and parking. The working hours are from 8:30 am to 5:30 pm, Monday to Friday, with no service available on weekends. The third-party rating is 3.0, indicating an average experience for most customers. However, several clients have expressed dissatisfaction with their experience at the agency. Some have reported difficulties with account issues and unprofessional service from agents. One client experienced an almost doubling of their insurance rates without their consent, and another had trouble getting in touch with the agency after multiple attempts. Despite these issues, some clients have reported positive experiences, citing good pricing and personalized service. The agency's staff has also been praised for their friendly and helpful nature. However, the overall experience is marred by inconsistent service and a lack of follow-through on promised actions. One major issue stands out: customers have reported difficulty in getting issues resolved with their accounts, and some have been left with unaddressed problems and unanswered calls.