The business is located at Building 203, Bee Alley Street, Cibolo City, and is easily accessible for people with disabilities due to the wheelchair-accessible parking lot and entrance. The staff is very friendly and welcoming, with owners and staff members showing genuine affection for the pets. The business accepts various payment methods, including credit cards and NFC mobile payments, making it convenient for customers. However, the business has one issue - flea infestation, which has happened to one customer's pet twice. The owners seem to be taking this issue seriously, explaining the reasons behind it, and offering a $10 refund in one case. The business is open on weekdays from 8 am to 6 pm, but it is closed on weekends. The majority of customers are extremely satisfied with the services provided, praising the staff's professionalism, quality of work, and attention to detail. Many customers have been going to the business for years and highly recommend it to others. The staff seems to be very experienced in handling pets of various breeds and sizes, and are gentle and patient with them. The facility is also very clean, which is a testament to the staff's commitment to their work. Overall, the business seems to be a great choice for pet owners looking for reliable and high-quality grooming services.