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The UPS Store

3.6

• (1 reviews)

16641 La Cantera Pkwy Parkway, San Antonio

11.03

16641 La Cantera Pkwy Parkway, San Antonio

11.03

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wi-Fi

Onsite services

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Quality

3.1

Overall

3.6

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

The UPS Store located inside La Cantera Resort & Spa has a decent reputation overall, but there are some mixed feelings about the quality of service. While some customers have had great experiences, others have been left waiting for extended periods of time or have been told that the store is closed despite being listed as open on Google. The store's location within the resort can make it difficult to find and navigate, and some customers have reported feeling frustrated with the handling fees and poor communication.On the other hand, the store's pricing is generally considered to be reasonable, and some customers have appreciated the convenience of being able to ship packages and access other services while staying at the resort. The store's staff is often praised for being helpful and knowledgeable, but there are some instances where customers have felt neglected or ignored.One major issue that has been reported by several customers is the store's tendency to close or have limited hours, despite being listed as open on Google. This can be frustrating for customers who are counting on the store to be open and are left waiting or unable to access the services they need. Additionally, the store's location within the resort can make it difficult to find and navigate, and some customers have reported feeling lost or confused.Overall, the UPS Store at La Cantera Resort & Spa has the potential to be a convenient and helpful service for guests and visitors, but it falls short in terms of consistency and reliability. With some improvements to communication and hours of operation, this store could be a valuable resource for those staying at the resort.