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Timberwood Park, San Antonio

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The UPS Store

4.0

• (1 reviews)

108-510 14439 NW Military Hwy Highway, San Antonio

9.69

mil

108-510 14439 NW Military Hwy Highway, San Antonio

9.69

mil

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Identifies as women-owned

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

4.1

Innovativeness

4.5

Overall

4.0

Pricing

4.8

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The store offers a variety of services, including shipping, packaging, printing, and office supplies. The staff is generally friendly and helpful, with many customers praising their professionalism and courtesy. However, some customers have reported issues with the return process, particularly with Amazon returns, and have felt pressured to purchase additional services or supplies. The store's pricing is generally considered reasonable, with many customers noting that the costs are transparent and clear. The store's location is convenient, with a wheelchair-accessible entrance and parking lot. One issue that stands out is the inconsistent quality of service, with some customers reporting difficulty with returns and others receiving excellent service.Customers have praised the staff's helpfulness and courtesy, with many mentioning specific employees who have gone above and beyond to assist them. The store's facilities are clean and well-maintained, with a variety of office supplies and printing services available. The store's hours of operation are convenient, with extended hours on weekdays and a limited schedule on weekends.Despite the positive reviews, some customers have reported issues with the store's policies and procedures. Some have felt pressured to purchase additional services or supplies, and others have reported difficulty with returns. Additionally, some customers have reported issues with the store's management, including one review that mentioned a manager who was "rude and doesn't know how to treat people." However, these negative reviews are relatively rare, and most customers have reported a positive experience at the store.