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The UPS Store

4.0

• (1 reviews)

108 1150 N Loop 1604 W Street, San Antonio

6.78

mil

108 1150 N Loop 1604 W Street, San Antonio

6.78

mil

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Pricing

3.9

Quality

4.3

Overall

4.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

This location of The UPS Store offers a wide range of services, including shipping, packaging, printing, and office supplies. The staff is friendly and helpful, and they are able to guide customers through their options. The store is clean and organized, making it easy to navigate and find what you need.One of the strengths of this location is its ability to meet the needs of its customers. The staff is knowledgeable and able to provide expert advice on packaging and shipping options. They are also willing to go above and beyond to ensure that customers are satisfied with their services.However, the pricing at this location can be a bit steep. Some customers have reported feeling nickel-and-dimed by the fees for services such as printing and packaging. This can be frustrating for customers who are already paying a premium for the convenience of having these services available in one location.Another issue that has been reported is the inconsistent quality of the services provided. Some customers have experienced problems with their packages being damaged or lost, while others have reported issues with the quality of the printing and packaging services.Despite these issues, this location of The UPS Store is generally well-regarded by its customers. The staff is friendly and helpful, and the store is clean and organized. With a few tweaks to the pricing and quality of services, this location could be even more successful.A notable issue that has been reported by some customers is the high cost of printing services, with some customers feeling that the fees are excessive. Additionally, some customers have reported issues with the quality of the printing services, with some prints coming out blurry or with poor color accuracy. The location's innovativeness is a strong point, with the staff being knowledgeable and able to provide expert advice on the latest shipping and packaging options. However, there is room for improvement in terms of the store's ability to adapt to changing customer needs and preferences.