Timberwood Park, San Antonio
Theda Oaks Ambulatory Surgical Center
4.96
4.96
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The facility is located in a well-maintained building and has a suitable parking lot for patients with wheelchairs. However, the scheduling is a significant issue, as several patients reported waiting for extended periods before their procedures. Some patients experienced delays of up to 3 hours or more, which can be frustrating and uncomfortable, especially for those who have to take time off work or arrange for someone to drive them to the facility. The staff at Theda Oaks Surgical Center seems to be mixed in terms of quality. While some patients reported excellent experiences with caring and professional staff, others had negative interactions with staff members who were dismissive, unhelpful, or even unprofessional. However, it's worth noting that the vast majority of patients praised the staff's kindness, compassion, and professionalism.The facility's cleanliness and maintenance are generally satisfactory, but some patients noted that the bathrooms in the waiting area and surgery center could be cleaner. Additionally, there have been reports of HIPAA violations, which is a serious concern for patient privacy and confidentiality.Some patients praised the facility's innovativeness, citing the use of advanced medical technology and the willingness of the staff to accommodate patients' needs and preferences. However, the lack of clear communication and transparency about scheduling and procedures has been a significant issue for many patients.Overall, Theda Oaks Surgical Center seems to be a decent facility with some strengths and weaknesses. While it has its flaws, the facility has also received many positive reviews from satisfied patients. However, it's essential to address the scheduling and communication issues to improve the overall patient experience.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Surgery
Surgical center
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