Timberwood Park, San Antonio
Theda Oaks Gastroenterology
4.89
4.89
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The location, Theda Oaks, is a hospital and medical center providing various services, including colonoscopies and gastroenterology. Located on Stone Oak Parkway, the center has wheelchair-accessible facilities, including a parking lot, entrance, and restroom. They offer appointments and provide restrooms for patients.Some reviewers praised the center's staff, describing them as professional, caring, and friendly. They appreciated the staff's attentiveness, particularly Dr. Dar, who performed their colonoscopy. The center's care is said to be excellent, with some patients recommending it for colonoscopies.However, several reviewers had negative experiences. Some mentioned long wait times, with one patient waiting over five hours for a procedure. Others criticized the center's communication system, including miscommunication about appointment times. Some reviewers also reported difficulty in getting in touch with the center's staff.One reviewer mentioned being told to pay upfront for a procedure, only to receive a bill from their insurance company. Another reviewer had trouble collecting a refund from the center. These experiences suggest potential issues with the center's billing and communication processes.There are some concerns with the center's staff and their treatment of patients. One reviewer reported being criticized by staff in front of other patients, while another reviewer described a receptionist as rude. These incidents highlight the need for improved staff training and patient communication.Overall, the center seems to have its strengths and weaknesses. While some reviewers praised the staff's care and professionalism, others reported long wait times and communication issues.
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Medical Service
Other Medics
Endoscopist
Medical clinic
Hospitals
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