Timberwood Park, San Antonio
Thrive Pet Healthcare - New Braunfels
20.73
20.73
Overview
At El Centro Pet Medical Center, you can expect state-of-the-art medical care for your cats, dogs, small mammals, birds, and exotics.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Innovativeness
Overall
Quality
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The business seems to be generally well-liked by its customers, with many praising the staff's kindness, professionalism, and knowledge. The location is also well-equipped and modern. However, some customers have mentioned that the prices can be steep, and there have been a few instances of overcharging or misunderstandings regarding billing. Overall, the business seems to be providing good quality care and services, but there is room for improvement in terms of pricing and communication.The majority of the reviews highlight the excellent care and service provided by the staff, particularly Dr. Montero, who is described as caring, knowledgeable, and professional. Many customers have also praised the clinic's cleanliness, modern facilities, and friendly staff. Some customers have mentioned that the prices are reasonable, while others have expressed concerns about the cost.There are a few instances where customers have expressed dissatisfaction with the service or care provided. One customer mentioned that they were not happy with the diagnosis or treatment plan provided for their cat, and another customer reported that they were overcharged for services. However, these instances are relatively rare, and the majority of customers seem to be very satisfied with the business.One issue that stands out is the charging of fees for services that were not performed or were unnecessary. This has been mentioned in a few reviews, and it's worth noting that this is a potential area for improvement for the business.Overall, the business seems to be providing good quality care and services, but there is room for improvement in terms of pricing and communication. With a few tweaks to their billing and customer service, the business could potentially achieve even higher ratings and customer satisfaction.
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Categories
Medical Service
Pharmacies
Pets Service
Veterinary Clinics
Veterinary pharmacy
Animal hospital
Veterinarian
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