TLC Kids Therapy

4.0

• (1 reviews)

502 E Ramsey Rd Road, San Antonio

11.90

mil

502 E Ramsey Rd Road, San Antonio

11.90

mil

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Directions

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Website

Features

Wheelchair accessible parking lot

Appointments recommended

Wheelchair accessible restroom

Gender-neutral restroom

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

4.3

Innovativeness

4.5

Overall

4.0

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

The business is located in a convenient area, easily accessible by car. The working hours are consistent and predictable, making it easy to schedule appointments. The features of the business, such as the wheelchair-accessible restroom and parking lot, demonstrate a commitment to inclusivity and accessibility.The staff is friendly and welcoming, with several therapists receiving high praise for their exceptional care and patience. The therapists use a client-centered approach, tailoring activities to each child's interests and needs. Many families have reported significant improvements in their children's skills and behaviors since starting therapy.One issue stands out: the coordination and communication with the staff can be improved. Some families have reported difficulties in scheduling appointments, receiving timely notifications, and being informed about changes in therapy plans.The overall experience is positive, with many families expressing gratitude for the dedicated team and the welcoming environment. The business seems to care about its clients and is committed to providing high-quality services.The bathroom hygiene has been reported to be poor on several occasions, with wet floors and unpleasant odors. This issue may impact the overall experience for families and highlights the need for improved cleanliness and maintenance.Some families have reported that the business prioritizes billing and revenue over the well-being of their patients. This perception may affect the trust and loyalty of families who rely on the business for their children's care.Overall, the business has a strong reputation for providing exceptional care and services to families with children who require therapy. However, some areas for improvement, such as coordination and communication, cleanliness, and prioritization of patients' needs, may impact the overall experience.