This pediatrician's office has received mixed reviews from patients. The office has a solid reputation for providing quality care, with many patients praising Dr. Trevino's bedside manner and ability to make their children feel at ease. However, the office staff has been a major source of frustration for many patients, with complaints about long wait times, unprofessional behavior, and difficulties in scheduling appointments. The phone system has been particularly criticized, with some patients reporting being put on hold for extended periods of time or being transferred to automated lines.While the office has a good reputation for pricing, with many patients feeling that the cost of care is reasonable, some patients have reported issues with billing and insurance. The office has a generally positive reputation for innovativeness, with some patients praising Dr. Trevino's use of technology to keep them informed and engaged in their child's care. However, the office has also been criticized for being slow to adopt new technologies and for not providing adequate training to staff on the use of these systems.One major issue that stands out is the difficulty in getting appointments and dealing with the office staff. Several patients have reported long wait times, unprofessional behavior, and difficulties in scheduling appointments. This has led to frustration and disappointment among patients, who feel that the office is not providing the level of service that they deserve.Overall, while this pediatrician's office has some strengths, it also has some significant weaknesses that need to be addressed in order to provide a better experience for patients.