Timberwood Park, San Antonio
VA Health Clinic @151
21.28
21.28
Overview
Welcome to the official website of the U.S. Department of Veterans Affairs. Discover, apply for, and manage your VA benefits and care.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
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Overall
Quality
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This medical center seems to have a good foundation, but some issues persist. The wheelchair-accessible features are a definite plus, making it easy for patients with mobility issues to navigate the premises. However, some patients have experienced difficulties with communication, including phone representatives hanging up on them and staff struggling to understand non-native English speakers. Additionally, there have been complaints about inaccurate hours listed on the VA website, which can lead to wasted time and frustration for patients.Another issue that has been reported is the long wait times, particularly in the lab department. Patients have described waiting for over an hour to be seen, only to have to leave and come back later. This can be a significant problem for patients who need to schedule appointments around their work or other commitments.On the other hand, some patients have reported having positive experiences at this medical center, including friendly and helpful staff, efficient service, and a clean environment.It's worth noting that some patients have expressed frustration with the lack of clear communication and organization within the clinic. For example, one patient reported being told that they would be seen at a certain time, only to have to wait for hours.Overall, while this medical center has some strengths, it also has some significant weaknesses that need to be addressed in order to improve the patient experience.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Medical Service
Medical Centers
Walk-in clinic
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