The location is conveniently situated in Bulverde City, with easy access to the building and a wheelchair-accessible parking lot. The working hours are standard, from 9:00 AM to 5:00 PM, Monday through Friday. The mortgage company, Fairway Independent Mortgage Company, has a good reputation, with 5-star ratings from most clients.Ty Wall, the loan officer, is highly praised by clients for his excellent communication skills, professionalism, and willingness to help. He explains the lending process clearly and provides multiple options for down payments and interest rates. Clients appreciate his availability, even outside working hours, to answer questions and address concerns.Many clients have reported a smooth and efficient loan process, with Ty and his team providing excellent service and support. However, one client mentioned that they were not informed about all the details of the Recast mortgage loan process upfront, which caused some difficulties. It is essential to clearly discuss the loan terms and process with the loan officer to avoid any misunderstandings. Overall, the location seems to be reliable, with a good reputation and satisfied clients.