This store has a decent selection of western apparel, but some customers have reported issues with customer service. The staff can be rude and unfriendly, which is a major turn-off for potential customers. However, the prices are very competitive, making it a great option for those looking for affordable western gear. The store is easily accessible, with a wheelchair-accessible entrance and parking lot. The working hours are also convenient, with extended hours on Saturdays. Overall, the store has potential, but needs to work on providing better customer service to increase customer satisfaction. There have been some issues with staff being dismissive and unfriendly, which needs to be addressed by the management. One major concern is the fact that some staff members have been reported to be aggressive and confrontational with customers, which can be a major deterrent for potential customers.