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World Car Mazda New Braunfels

4.2

• (1 reviews)

. 2 3363 I-35 Street, New Braunfels

18.97

mil

. 2 3363 I-35 Street, New Braunfels

18.97

mil

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Repair services

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Oil change

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4.2

1 reviews

Overall

4.2

Innovativeness

4.5

Pricing

5.0

Quality

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

World Car Mazda in New Braunfels has a mixed reputation. The dealership has a 4.1-star rating, but there are a few complaints about the service department's communication and honesty. Some customers have reported being overcharged or misled about the cost of repairs. However, the majority of customers have had positive experiences with the sales team, citing friendly and knowledgeable staff.Many customers have praised the dealership's sales team, with some mentioning that they were treated like family and were given excellent service. Some customers have also praised the dealership's oil change and maintenance services, citing quick and efficient service.However, there have been some issues with the service department, including complaints about communication and honesty. Some customers have reported being told one thing and then having a different problem arise after they picked up their vehicle.Overall, World Car Mazda in New Braunfels seems to have a strong sales team, but some work needs to be done to improve the service department. The dealership's accessibility features, including wheelchair-accessible parking and entrance, are a plus.The dealership's website and online presence seem to be well-maintained, with easy navigation and clear information about services and promotions. However, there have been some complaints about the dealership's online communication, with some customers reporting difficulty in getting in touch with the service department or receiving clear information about repairs.The dealership's pricing seems to be competitive, with some customers reporting good deals on vehicles and services. However, there have been some complaints about hidden fees or add-ons.Overall, World Car Mazda in New Braunfels seems to be a decent choice for car buyers, but some work needs to be done to improve the service department and online communication.