1st Choice Heating & Air Conditioning LLC

3.5

• (1 reviews)

15018 Tradesman Dr Drive, San Antonio

12.13

mil

15018 Tradesman Dr Drive, San Antonio

12.13

mil

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Overview

1st Choice Heating & Air Conditioning LLC is your affordable air conditioning and heating service company. We know we can help keep your home or office comfortable all year long. Our commitment to our customers is that we serve them with integrity, competence, and objectivity. Contact us.

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3.5

1 reviews

Overall

3.5

Quality

2.6

Pricing

4.9

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

This business location has a mixed reputation. The overall score is decent, but the quality of their services seems to be a major concern. Several customers have reported issues with their heating and cooling systems, including improper installation, delays, and a lack of communication. It's clear that some customers have had a terrible experience with this company, with multiple reviews mentioning long wait times, unprofessional customer service, and a failure to resolve issues in a timely manner. One customer even mentioned that the company attempted to blame them for the problems. This lack of accountability and commitment to quality is a major red flag.On the other hand, the pricing score is very high, which suggests that customers may find the services to be relatively affordable. However, this does not outweigh the issues with quality and communication. Additionally, the innovativeness score is decent, but it's not clear what specific innovations this company has brought to the table.One major issue that stands out is the company's poor communication and customer service. Multiple customers have mentioned that they had to wait for long periods of time to get someone on the phone or to resolve issues, and some have even reported being blown off or given unprofessional treatment. This lack of communication and respect for customers' time is unacceptable.Overall, while this company may offer affordable services, the quality and communication issues make it a difficult choice for customers. It's essential to approach with caution and do thorough research before deciding to use their services.