The location of this storage facility is quite accessible, with a wheelchair-friendly parking lot and entrance. The staff is generally friendly and helpful, with some employees standing out for their exceptional customer service, such as Sammie, who was described as having "out of this world" customer service. The facility itself is clean and secure, with cameras and a gated entrance. However, there have been some concerns raised about break-ins and security issues in the past, which may be a potential issue for some customers.Overall, this facility seems to offer a good balance of quality, pricing, and innovativeness, but it's essential to weigh the pros and cons before making a decision. The high rating from most customers suggests that the good aspects outweigh the bad, but it's always a good idea to do your own research and visit the facility in person to get a feel for it.