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5.11 Tactical

4.4

• (1 reviews)

101 5511 W Loop 1604 N Street, San Antonio

13.70

mil

101 5511 W Loop 1604 N Street, San Antonio

13.70

mil

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Overview

5.11 Tactical offers superior tactical apparel and gear for law enforcement, first responders, tactical operators and recreational enthusiasts. Shop 5.11 clothing & gear today!

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

4.2

Innovativeness

4.2

Overall

4.4

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This location of 5.11 Tactical offers a wide variety of outdoor goods, clothing, and military equipment. The staff is known for being friendly and knowledgeable, with many customers praising their helpfulness and willingness to go above and beyond. The store has a clean and organized layout, making it easy to find what you're looking for. However, some customers have noted that the prices can be a bit high, but many agree that the quality of the products justifies the cost.The store's customer service is a major strength, with many employees receiving praise for their exceptional service. Some customers have mentioned that the staff is willing to order out-of-stock items for them, which is a great perk. However, there have been some issues with customer service, with a few customers noting that some employees can be dismissive or unhelpful.One notable issue is the inconsistent application of store policies, particularly with regards to returns and exchanges. Some customers have had difficulty returning items that were poorly made or did not fit as expected. Additionally, there have been some complaints about the store's treatment of customers with disabilities, with one customer noting that they were asked if their service dog was a real service dog.Despite these issues, the store has a generally positive reputation and is well-liked by many customers. The staff is friendly and knowledgeable, and the store has a wide variety of high-quality products. Overall, this location of 5.11 Tactical is a great option for anyone looking for outdoor gear and clothing, but may not be the best choice for those on a tight budget.